Working with challenging Families
Understanding types of resistance and developing strategies for effective engagement. The course considers how to respond to hostility, aggression and conflict during work with children, young people and their families.
For: Managers and Supervisors, Social Workers, Children & Family Support, Foster Care, Residential Workers, Youth Support Service Staff, Youth Offending Team, Children Centre Staff
This course aims to consider ways of addressing hostile, aggressive or conflictual encounters in work situations. It considers the meaning of behaviour and offers strategies for supporting the development of positive behavioural responses and skills in diffusing tense situations. This course is delivered by a variety of methods. These may include small and large group work activities, case studies, group presentations, formal teaching input, question and answer sessions and practice examples. Methods of delivery will be adjusted to suit the needs of each individual group. The course can be delivered either single agency or to a mixed audience. Safeguarding and equality and diversity are key themes that exist within the course content.
Course content can also be tailored to meet specific organisational requirements following consultation where specific focus has been identified e.g. through Ofsted recommendations.
For further detailed course information and learning outcomes please feel free to contact:
Independent Social Worker, Trainer and Consultant
O’Neill Training Solutions Ltd
207 Marlborough Avenue
Tel: 07515 637737
Email: firstname.lastname@example.org + email@example.com
*Some course costs may be negotiable dependent on number of courses booked.
For further information give me a call
I am an independent trainer and consultant with over twenty years social care experience. My specialism is in delivering supervision, assessment and motivational interviewing training to the social care workforce in relation to children, young people and vulnerable adults.
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If you want to learn more about our courses, feel free to contact us so we can discuss your needs further.
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