Privacy Notice
Important information regarding O’Neill Training Solutions Ltd Privacy Notice
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You have requested information on one of our courses or services
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at dawnoneill@icloud.com
What we do with the information we have
We use the information that you have given us in order to contact you in response to your enquiries
How we store your information
Your information is securely stored on our computer.
We keep your details to ensure we respond to your enquiries . We will then dispose your information by deleting your details once the enquiry has been completed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at dawnoneill@icloud.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Our Courses
Course content can also be tailored to meet specific organisational requirements following consultation where specific focus has been identified e.g. through Ofsted recommendations.

Behind Closed Doors: supporting children who live with violence
The course explores issues of domestic violence and the impact it has on children when they witness or live with violence.

Working with challenging Families
Understanding types of resistance and developing strategies for effective engagement. The course considers how to respond to hostility, aggression and conflict during work with children, young people and their families.

Awareness of mental health issues and considerations for working with children and young people
This course aims to offer an opportunity for participants to develop an awareness of mental health issues in children and young people.

Working with Neglect and Neglectful Parenting
The aim of this course is to give participants an understanding of what constitutes neglectful parenting and consider professional responses that take into consideration developmental needs of children.

Understanding Self Harm (Working with Children and Young People)
This course will explore issues of self-harm in children and young people and consider ways of supporting the individual and managing self-harm behaviours.

Reflective Supervision for supervisors in social care
Enhancing Outcomes for Children and Young People. This programme aims to offer managers and supervisors an opportunity to support and maintain the fulfilment of supervision within the context of organisational requirements.

Motivational interviewing Practice in Children and Adult Services (Accredited)
This course aims to introduce participants to theories of motivational interviewing to enable children and young people to engage in change.

Attachment Separation and Loss
This course considers a range of issues relating to attachment separation and loss issues experienced by children, young people and their families.

Child Development 0-19 years (A practical application)
This course considers a range theories relating to child development and the relevance of these to assessing the needs of children and young people.

Understanding assessment and analysis
This course aims to develop practitioner’s knowledge and understanding of assessment and analysis and the importance of multi-agency working.

Understanding and using Morrison’s 4x4x4 supervision model in post crisis support for staff in social care
Incidents at work can be costly to both individuals and organisations. Staff who experience physical or psychological threats or witness distressing events are more likely to experience mental ill health if effective support is not provided.

Parenting Assessment and parenting motivation to change

Awareness of Trauma Informed Practice in Social Care

Good practice in supporting contact

Child Observation skills for social care staff

Emotional Abuse and long term impact

Play and development for social care staff

Managing Conflict in social care settings

An Awareness of Life Story Work for Social workers

Leaving care and care leavers (Pathways assessments and plans)

Managing Adolescence

Managing Complex Cases
Foster Care Training - OTS LTD
We offer a range of condensed courses for foster carers which can be delivered evenings or weekends

Understanding and managing Childrens behaviours and needs

Communicating with children

Awareness of Trauma in children and young people

Developing Reflective Practice and managing Self Care
Testimonials
Contact Us
For further detailed course information and learning outcomes please feel free to contact:
Dawn O’Neill
Independent Social Worker, Trainer and Consultant
O’Neill Training Solutions Ltd
207 Marlborough Avenue
Hull
HU5 3LF
Tel: 07515 637737
Email: dawnoneill@icloud.com + info@ots-ltd.com
*Some course costs may be negotiable dependent on number of courses booked.
For further information give me a call
About Us
I am an independent trainer and consultant with over twenty years social care experience. My specialism is in delivering supervision, assessment and motivational interviewing training to the social care workforce in relation to children, young people and vulnerable adults.
Contact Info
- 207 Marlborough Avenue Hull HU5 3LF
- 07515 637737
- dawnoneill@icloud.com
Links
Get In Touch
If you want to learn more about our courses, feel free to contact us so we can discuss your needs further.
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